General

Announcements

• Welcome to your Help Center!

How to Become a Captain

• How to Register as a Captain

Courier App Support

• How do I view my earnings on the app?
• How do I mark myself as available/online?

Making Deliveries

• Attention Couriers: Protecting yourself and others from the Coronavirus (COVID-19)
• What happens if the restaurant cannot find the order in their system?
• Delivering Alcohol Guidelines
• No-Contact Delivery Requests
• British Columbia Delivery Rules

Payments

• What if I cannot locate my payout sent to my bank account?
• How do I receive my payouts to a bank account?
• Update to Earnings Reporting Section in App!

FAQ

• What are these sections and articles doing here?
• How do I customize my Help Center?
• How do I publish my content in other languages?
• How can agents leverage knowledge to help customers?
• Quick Tips on kjkjbkljnlkjnoi